full-service provider

Full-service IT from a single source

Your partner for comprehensive IT solutions

In today's digital business world, a reliable IT infrastructure is the key to success. As a family-run IT consulting company, we offer you comprehensive full-service IT support covering all areas of your IT landscape – from strategic consulting and technical implementation to ongoing support.

What does full-service IT mean at WISSEN BERATUNG?

Our full-service IT approach means that you can concentrate on your core business while we take care of all your IT needs. We see ourselves as your reliable partner, who not only responds to specific issues, but also thinks and acts proactively.

Our full-service philosophy

Technological innovation meets efficiency at our family-run IT consulting firm, where every solution combines cutting-edge technology with practical usability. Our goal is to deliver solutions that improve your business processes through efficiency and innovation. Every project reflects our commitment to quality and functionality, making your business more successful.

Our full-service IT services

1. Workflow automation with n8n

Automate repetitive tasks and increase your team's productivity with intelligent workflows.

Our services:

• Analysis of your existing business processes
• Development of customized automation solutions
• Integration of different systems and platforms
• API development and integration
• Data processing and transformation
• Training your employees

Your benefits:

• Time savings through automated processes
• Reduction of manual errors
• Better use of resources
• Scalable solutions for growing requirements

2. Email infrastructure with IceWarp

Professional email solutions for secure and efficient communication within your company.

Our services:

• IceWarp Installation and Configuration
• Migration from existing email systems
• Microsoft 365 Administration and Integration
• Exchange Server Management (On-Premise and Hosted)
• Security optimization and spam protection
• Mobile Device Management

Your benefits:

• GDPR-compliant email communication
• Maximum security for your data
• Flexible hosting options
• Seamless integration into existing systems

3. AI telephony solutions

Revolutionize your customer communications with intelligent telephony systems.

Our services:

• Implementation of modern VoIP solutions
• Integration with existing CRM and ERP systems
• Automated call control and distribution
• Call analysis and reporting
• Training and ongoing optimization

Your benefits:

• Perfect customer loyalty through professional availability
• Cost reduction through efficient telephony
• Location-independent communication
• Comprehensive evaluation options

4. WB BACKUP – Your data security

Protect your valuable company data with our professional backup service.

Our services:

• Backup for Microsoft 365, Exchange, OneDrive
• Backup of local servers and workstations
• Automated, regular backups
• Encrypted storage in German data centers
• Rapid recovery in an emergency
• Monitoring and reporting

Your benefits:

• Absolute security for your data
• GDPR-compliant data storage
• Protection against ransomware and data loss
• Minimal downtime in case of emergency

5. IT consulting and strategy

Benefit from our many years of experience in the IT industry.

Our services:

• IT strategy development
• Technology evaluation and selection
• digitalization consulting
• IT security analyses
• cloud strategies
• process optimization

Your benefits:

• Neutral, goal-oriented advice
• Experienced IT specialists as partners
• Future-proof technology decisions
• Optimal investment security

6. Managed Services and Support

Continuous support for your IT infrastructure for maximum availability.

Our services:

• Proactive monitoring of your systems
• Regular maintenance and updates
• Helpdesk and support (phone, email, remote)
• Incident Management
• Documentation of your IT environment
• Service level agreements tailored to your requirements

Your benefits:

• Minimal downtime
• Predictable IT costs
• Relieving the burden on your internal resources
• Fast response times in case of problems

Why WISSEN BERATUNG?

Holistic approach

We view your IT as a complete system and optimize not only individual components, but also the interaction between all areas.

Experience and expertise

With many years of professional experience, we bring together innovative technologies and functionality for everyday use. Our focus is on services that are not only effective but also practical.

Personal service

As a family-run company, we value long-term partnerships and personal support. You will have dedicated contact persons who are familiar with your requirements.

Technological leadership

We rely on proven yet innovative technologies and help you make the right decisions for your digital future.

Made in Germany

All services are provided in accordance with German standards, and your data remains in German data centers—GDPR-compliant and secure.

Transparent processes

Transparent processesIntelligent organization and clear communication ensure smooth project workflows. Each project is carefully planned to meet your requirements and optimize your business processes.

Our full-service process

1. Analyse und Beratung1. Analysis and consulting

We analyze your existing IT landscape, understand your business processes, and identify potential for optimization.

2. Strategy development

Together, we develop an IT strategy that fits your business goals and defines realistic implementation steps.

3. Implementation

Our experienced team implements the agreed solutions professionally and on schedule—with minimal disruption to your ongoing operations.

4. Training and handover

Your employees will receive comprehensive training so that they can make optimal use of the new systems.

5. Ongoing support

Even after implementation, we remain at your side – with maintenance, support, and continuous optimization.

Industries and target groups

Our full-service IT solutions are particularly suitable for:

• Small and medium-sized enterprises (SMEs) that do not have their own IT department or want to reduce the workload on their existing IT department
• Self-employed individuals and freelancers who require professional IT infrastructure
• Growing companies seeking scalable IT solutions
• Companies in regulated industries that require GDPR-compliant solutions

Flexible service model

We understand that every company has different requirements. That's why we offer flexible service models:

Project-based: For clearly defined projects with a fixed scope and time frame.

Managed Services: Continuous support with a fixed monthly budget and agreed service levels.

Hybrid model: Combination of project work and ongoing support – individually tailored to your needs.

Support packages: Different support levels for different requirements and budgets.

Start your digital transformation now

Let's take your IT to the next level together. Our IT specialists with many years of professional experience will support you before, during, and after a successful project.