Spring + e-bike boom = 80 enquiries a day. We make it manageable.
Bicycle workshops are currently experiencing a structural boom, and enquiries come almost exclusively via WhatsApp and Instagram. We build you a flow that cleanly separates season check, repair, battery questions and cargo-bike consultation.
Three pain points we hear every day.
Season check flood in spring
Everyone wants their bike ready simultaneously, with waiting times for an appointment of 4 to 6 weeks.
E-bike battery diagnostic questions
"Why does my battery only last half as long?" Hard to answer without seeing the bike.
Cargo-bike consultation time-consuming
Cargo-bike prospective buyers need 2h of consultation, but ask by WhatsApp first.
How we solve it with Superchat.
Seasonal waitlist with priority for regulars
Sign up in February for the season-check list → regulars (from CRM) get first slots.
Battery diagnostic flow
Bot asks brand, year, symptoms → delivers standard causes + hint on whether a workshop appointment is needed.
Cargo-bike consultation slots
Separate appointment slots for 1h cargo-bike consultation, separated from repair calendar.
What we actually build for Bicycle & E-Bike.
- Season waitlist (regular priority)
- Battery diagnostic questionnaire
- Cargo-bike consultation calendar
- Workshop job in CRM / inventory
- Theft-report help (serial number, photos) as bonus service
Questions Bicycle & E-Bike businesses often ask.
Which workshop software can be connected?
Velosoft, bikecenter, veloconnect: the common bicycle branch systems have APIs or exports.
Can customers receive the invoice via WhatsApp?
Yes, as a PDF attachment straight after pickup. Including warranty notes for the battery.
30-minute check for Bicycle & E-Bike businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs, including Meta fee clarification.