Spring + e-bike boom = 80 enquiries a day. We make it manageable.
Bicycle workshops are currently experiencing a structural boom — and enquiries come almost exclusively via WhatsApp and Instagram. We build you a flow that cleanly separates season check, repair, battery questions and cargo-bike consultation.
Three pain points we hear every day.
Season check flood in spring
Everyone wants their bike ready simultaneously — waiting times for an appointment: 4–6 weeks.
E-bike battery diagnostic questions
"Why does my battery only last half as long?" — hard to answer without seeing the bike.
Cargo-bike consultation time-consuming
Cargo-bike prospective buyers need 2h of consultation — but ask by WhatsApp first.
How we solve it with Superchat.
Seasonal waitlist with priority for regulars
Sign up in February for the season-check list → regulars (from CRM) get first slots.
Battery diagnostic flow
Bot asks brand, year, symptoms → delivers standard causes + hint on whether a workshop appointment is needed.
Cargo-bike consultation slots
Separate appointment slots for 1h cargo-bike consultation, separated from repair calendar.
What we actually build for Bicycle & E-Bike.
- Season waitlist (regular priority)
- Battery diagnostic questionnaire
- Cargo-bike consultation calendar
- Workshop job in CRM / inventory
- Theft-report help (serial number, photos) as bonus service
Questions Bicycle & E-Bike businesses often ask.
Which workshop software can be connected?
Velosoft, bikecenter, veloconnect — the common bicycle branch systems have APIs or exports.
Can customers receive the invoice via WhatsApp?
Yes, as a PDF attachment straight after pickup. Including warranty notes for the battery.
30-minute check for Bicycle & E-Bike businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.