Two seasonal peaks, 52 weeks of operation — never chaos in April and October again.
Tyre service lives from S2W/W2S (summer-to-winter, October/April) and storage. We automate the appointment waitlist and the storage communication.
Three pain points we hear every day.
April/October chaos
Everybody at once. You prioritize manually, lose regulars to quick-call customers.
Storage contact forgotten
Customers don't remember where their summer tyres are — and they call.
Tyre sales vs. change hard to separate
Some need new tyres, some just a change. Different answers.
How we solve it with Superchat.
Priority waitlist for regulars
In September/March, regulars get a slot offer via WhatsApp first.
Storage ping
Automatic "your tyres are in storage" message plus pickup reminder at the season change.
Buy/change triage
Bot asks: "New tyres or change of existing?" — then the matching flow response.
What we actually build for Tyre service.
- Priority list regulars (from CRM)
- Storage status communication
- Buy/change triage bot
- Tyre-pressure check reminder
Questions Tyre service businesses often ask.
How does Superchat know who is a regular?
From your CRM/DMS — we tag "regular" per contact and let Superchat detect it.
What about emergency tyre enquiries?
Keywords like "flat", "breakdown" trigger immediate escalation, not the normal waitlist.
30-minute check for Tyre service businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.