Consultation before the appointment, skincare tip after.
Cosmetics studios don't only sell appointments, they sell products. We build you a Superchat flow that recommends the right treatment before the appointment and the right skincare products afterwards.
Three pain points we hear every day.
Treatment variety confuses
Microdermabrasion? Hydrafacial? RF? Clients need consultation before they book.
Cross-selling hard
After the treatment the client is gone — skincare products stay on the shelf.
Empty slots stay empty
A short-notice cancellation and no one notices the slot is free.
How we solve it with Superchat.
Treatment guide
3-question flow before first booking: skin topic, budget, time frame → treatment recommendation.
Post-treatment product tip
24h after treatment a personalized product recommendation via WhatsApp with shop link.
Last-minute slot broadcast
Cancellation comes in → "Today 3:00 PM free!" goes to 10–20 waiting customers.
What we actually build for Cosmetics.
- Treatment recommendation bot
- Post-treatment skincare tip by treatment category
- Last-minute broadcast list
- Appointment reminder + Google review
Questions Cosmetics businesses often ask.
Do I need a Shopify store for skincare recommendations?
Not necessarily. Individual product pages on your website or WooCommerce are enough. What matters is a clickable link.
Can staff personalize the recommendations?
Yes. The bot provides a base recommendation, the cosmetician can edit it before sending — directly in Superchat.
30-minute check for Cosmetics businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.