Reception rings 120 times a day. 80 of those could be automated.
Dental practices face GDPR pressure and reception overload. We build you a Superchat flow that is structured, GDPR-compliant and patient-friendly.
Three pain points we hear every day.
Phone constantly busy
Patients can't get through, try elsewhere. You lose new patients without knowing.
GDPR blocks a lot
Private WhatsApp isn't compliant. You can't just write like every other business.
No-shows as the standard topic
15% of your appointments fail, and each costs you €80 to €150.
How we solve it with Superchat.
GDPR-compliant patient communication
WhatsApp Business API with DPA, encrypted storage and patient consent flow.
Structured anamnesis
Before the appointment: 5-question flow about pain, allergies, medication. Saves 10 minutes in the practice.
Reminder 48h + 24h + 3h before
Multiple reminders reduce no-show rate by 50 to 70%.
What we actually build for Dental practice.
- DPA with Meta + Superchat
- GDPR-compliant consent flow
- Anamnesis bot
- Appointment reminder sequence
- Optional: Dampsoft / Charly / Evident connection
Questions Dental practice businesses often ask.
Is WhatsApp GDPR-compliant in a medical practice?
Yes, through the WhatsApp Business API with DPA and explicit patient consent. Private WhatsApp accounts are NOT.
Can I connect my practice software?
Dampsoft, Charly, Evident have APIs or exports. We connect, usually with bidirectional data flow for appointment management.
Can I send treatment photos via WhatsApp?
No, not directly. Treatment documentation stays in practice software. Superchat is for organisational communication, not medical data.
30-minute check for Dental practice businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs, including Meta fee clarification.