Reception rings 120 times a day. 80 of those could be automated.
Dental practices face GDPR pressure and reception overload. We build you a Superchat flow that is structured, GDPR-compliant and patient-friendly.
Three pain points we hear every day.
Phone constantly busy
Patients can't get through, try elsewhere. You lose new patients without knowing.
GDPR blocks a lot
Private WhatsApp isn't compliant. You can't just write like every other business.
No-shows as the standard topic
15% of your appointments fail — each costs you €80–150.
How we solve it with Superchat.
GDPR-compliant patient communication
WhatsApp Business API with DPA, encrypted storage and patient consent flow.
Structured anamnesis
Before the appointment: 5-question flow about pain, allergies, medication — saves 10 minutes in the practice.
Reminder 48h + 24h + 3h before
Multiple reminders reduce no-show rate by 50–70%.
What we actually build for Dental practice.
- DPA with Meta + Superchat
- GDPR-compliant consent flow
- Anamnesis bot
- Appointment reminder sequence
- Optional: Dampsoft / Charly / Evident connection
Questions Dental practice businesses often ask.
Is WhatsApp GDPR-compliant in a medical practice?
Yes, through the WhatsApp Business API with DPA and explicit patient consent. Private WhatsApp accounts are NOT.
Can I connect my practice software?
Dampsoft, Charly, Evident have APIs or exports. We connect — usually bidirectional data flow for appointment management.
Can I send treatment photos via WhatsApp?
No, not directly. Treatment documentation stays in practice software. Superchat is for organisational communication, not medical data.
30-minute check for Dental practice businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.