From a Pinterest kitchen to a measurement appointment — structured.
Kitchen studios have long sales cycles. Consultation, measurement, 3D planning, order confirmation, delivery, installation — 6–12 weeks. We guide the customer through each phase via Superchat.
Three pain points we hear every day.
Consultation enquiries without pre-qualification
Customers come in — some want an €8,000 kitchen, some €80,000. You only recognize it in conversation.
Lead-time questions daily
"When does my kitchen arrive?" — same question every week per order.
Installation appointment coordination
Electrician, plumber, kitchen installer — all must align.
How we solve it with Superchat.
Budget filter before consultation
Bot asks for budget range and room size. If the customer fits the studio, they get an appointment slot.
Delivery status updates automatic
On order: ETA set. Weekly status ("Your kitchen is in production", "Loading prepared", "Delivery next week").
Installation appointment coordinator
Customer picks installation day, Superchat coordinates with kitchen installer, electrician, plumber — all see the same timeline.
What we actually build for Kitchen studio.
- Budget filter flow
- Delivery status automation
- Installation coordination board
- 3D planning PDF dispatch
- Post-installation review request
Questions Kitchen studio businesses often ask.
Which planning software can be connected?
KPS (Konzept-Programm-System) and WinnerFLEX are standard. We export 3D visualisations as PDF into chat.
What about post-installation complaints?
Separate complaint flow — photo, description, urgency. Goes directly to service, not sales.
30-minute check for Kitchen studio businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.