10:30 PM, locked out: location shared, price known, technician coming.
Locksmiths are 80% emergency work. We build you a Superchat flow that handles location capture, price clarification and technician dispatch in under 60 seconds, and gives the customer confidence.
Three pain points we hear every day.
Emergency + price distrust
Customers fear being ripped off. You want to help immediately, but price communication costs minutes.
Location by voice is imprecise
"Fritz-Meier-Street 12": which city? Which entrance?
No reception at night
You are the emergency service, you do it alone.
How we solve it with Superchat.
Location-share prompt
Bot asks IMMEDIATELY: "Share your location." No guessing, no wrong trip.
Transparent price list
Bot lists: callout €39, door opening weekday €89, night/weekend €149. Customer sees it in black and white BEFORE you leave.
Technician ETA update
"I'll be at your place in 20 minutes" automatically when the technician departs. Reduces calls by 80%.
What we actually build for Locksmith.
- Location-share trigger
- Transparent price list as template
- Technician dispatch system
- ETA updates automatic
- Post-service invoice delivery
Questions Locksmith businesses often ask.
Price disclosure before service: legally required?
Yes, since 2023 the price must be transparently communicated beforehand. Superchat fulfils this automatically.
What about billing disputes?
The chat log documents the agreed price. No after-the-fact arguments possible.
30-minute check for Locksmith businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs, including Meta fee clarification.