10:30 PM, locked out — location shared, price known, technician coming.
Locksmiths are 80% emergency work. We build you a Superchat flow that handles location capture, price clarification and technician dispatch in under 60 seconds — and gives the customer confidence.
Three pain points we hear every day.
Emergency + price distrust
Customers fear being ripped off. You want to help immediately, but price communication costs minutes.
Location by voice is imprecise
"Fritz-Meier-Street 12" — which city? Which entrance?
No reception at night
You are the emergency service, you do it alone.
How we solve it with Superchat.
Location-share prompt
Bot asks IMMEDIATELY: "Share your location." No guessing, no wrong trip.
Transparent price list
Bot lists: callout €39, door opening weekday €89, night/weekend €149. Customer sees it in black and white BEFORE you leave.
Technician ETA update
"I'll be at your place in 20 minutes" automatically when the technician departs. Reduces calls by 80%.
What we actually build for Locksmith.
- Location-share trigger
- Transparent price list as template
- Technician dispatch system
- ETA updates automatic
- Post-service invoice delivery
Questions Locksmith businesses often ask.
Price disclosure before service — legally required?
Yes, since 2023 the price must be transparently communicated beforehand. Superchat fulfils this automatically.
What about billing disputes?
The chat log documents the agreed price. No after-the-fact arguments possible.
30-minute check for Locksmith businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.