Your clients ask everything, day and night. Superchat helps you structure.
Midwives are 24/7 reachable and receive questions about breastfeeding, weight, sleep, postpartum, often with high urgency. We structure communication, separate acute from routine and ensure you have peace when clients need it.
Three pain points we hear every day.
24/7 availability as constant stress
You want to be there for your clients, but not at 3 a.m. for a nappy question.
Routine questions daily identical
Gas, breastfeeding positions, weight gain: same questions in every client week.
No billing pool
You bill with insurers, and SMS and WhatsApp counsel is often not covered.
How we solve it with Superchat.
Quiet-hours logic
Between 10 p.m. and 7 a.m. automatic: "I'm here for emergencies, please call if it's urgent. Routine questions I answer in the morning." Emergency keyword overrides.
FAQ library
Common questions (breastfeeding positions, nappies, sleep) instantly get a pre-composed calm answer on keyword.
Prevention reminders
Well-baby check-up dates, vaccination appointments, automatically at the appropriate week interval.
What we actually build for Midwife.
- Quiet hours with emergency override
- FAQ library (20+ standard answers)
- Well-baby check-up reminders
- Client consent flow
Questions Midwife businesses often ask.
Is WhatsApp counsel billable?
No, but it's part of the aftercare relationship. Superchat helps reduce your time investment per client, leaving more capacity for real home visits.
Can clients send photos (weight chart, nappies)?
Yes. Superchat accepts images, you reply briefly and document in your case file if needed.
30-minute check for Midwife businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs, including Meta fee clarification.