Your clients ask everything — day and night. Superchat helps you structure.
Midwives are 24/7 reachable and receive questions about breastfeeding, weight, sleep, postpartum — often with high urgency. We structure communication, separate acute from routine and ensure you have peace when clients need it.
Three pain points we hear every day.
24/7 availability as constant stress
You want to be there for your clients — but not at 3 a.m. for a nappy question.
Routine questions daily identical
Gas, breastfeeding positions, weight gain — same questions in every client week.
No billing pool
You bill with insurers — SMS and WhatsApp counsel is often not covered.
How we solve it with Superchat.
Quiet-hours logic
Between 10 p.m. and 7 a.m. automatic: "I'm here for emergencies — please call if it's urgent. Routine questions I answer in the morning." Emergency keyword overrides.
FAQ library
Common questions (breastfeeding positions, nappies, sleep) instantly get a pre-composed calm answer on keyword.
Prevention reminders
Well-baby check-up dates, vaccination appointments — automatically at the appropriate week interval.
What we actually build for Midwife.
- Quiet hours with emergency override
- FAQ library (20+ standard answers)
- Well-baby check-up reminders
- Client consent flow
Questions Midwife businesses often ask.
Is WhatsApp counsel billable?
No, but it's part of the aftercare relationship. Superchat helps reduce your time investment per client — leaving more capacity for real home visits.
Can clients send photos (weight chart, nappies)?
Yes. Superchat accepts images, you reply briefly and document in your case file if needed.
30-minute check for Midwife businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.