Reservation, rebooking, cancellation — all without a phone call.
Restaurants run on thin margins and waste staff time on the reservation phone. We automate reservation and cancellation so your team can cook.
Three pain points we hear every day.
Reservation calls block
Service staff takes reservations on the side — errors pre-programmed.
No-shows in restaurants too
8-person table unseated → €400 gone.
Menu questions pile up
Which allergens? Gluten-free? Vegan? Asked daily, answered daily the same way.
How we solve it with Superchat.
Reservation bot
Table for X people, date, time → bot books, confirms via WhatsApp.
Reservation confirmation + reminder
24h before, automatic check-back. On cancellation, the slot is released.
Menu + allergens on keyword
Customer asks "vegan?" → bot sends vegan dishes as images + prices.
What we actually build for Restaurant.
- Reservation bot with confirmation
- 24h reminder + cancel button
- Allergen / menu replies
- Daily special broadcast
Questions Restaurant businesses often ask.
Which reservation tools?
OpenTable, Resmio, DISH, Quandoo. We either connect the API or work directly in Superchat without external tool.
Does this work for delivery ordering?
Limited — WhatsApp Commerce is possible, but Lieferando/UberEats have their own ecosystems. We advise on what fits best.
30-minute check for Restaurant businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.