Storm damage today, roof renovation next summer: both managed cleanly.
Roofers have two customer flows simultaneously: acute damage after storms and long-planned renovations. We separate both cleanly in Superchat.
Three pain points we hear every day.
Storm = chaos
After a storm, WhatsApp enquiries pile up, often with photos but no address.
Quote expiry forgotten
Roof renovations have long sales cycles. After 3 months without contact the customer is gone.
Insurance photos land in chaos
Damage photos matter for the insurer, but who assigns them?
How we solve it with Superchat.
Storm mode
After a storm warning, a temporary template: "Report damage with photo + address". Structures intake directly.
Long-term nurturing
For running quotes, automatic follow-ups after 4/8/12 weeks with relevant content.
Photo auto-tagging
Incoming images are assigned to the customer and site, including storage im CRM.
What we actually build for Roofers.
- Storm mode template with structured capture
- Nurturing sequences for open quotes
- Photo upload with CRM mapping
- Insurance PDF export on demand
Questions Roofers businesses often ask.
Do photo uploads work with 30+ images?
Yes. Superchat accepts multiple images per conversation. We bundle them as a PDF and attach to the job im CRM.
Can I loop in insurance surveyors directly?
No, Superchat is not a multi-user conference. But we can automatically send PDF exports to surveyor emails.
30-minute check for Roofers businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs, including Meta fee clarification.