Storm damage today, roof renovation next summer — both managed cleanly.
Roofers have two customer flows simultaneously: acute damage after storms and long-planned renovations. We separate both cleanly in Superchat.
Three pain points we hear every day.
Storm = chaos
After a storm, WhatsApp enquiries pile up — often with photos but no address.
Quote expiry forgotten
Roof renovations have long sales cycles. After 3 months without contact the customer is gone.
Insurance photos land in chaos
Damage photos matter for the insurer — but who assigns them?
How we solve it with Superchat.
Storm mode
After a storm warning, a temporary template: "Report damage with photo + address". Structures intake directly.
Long-term nurturing
For running quotes, automatic follow-ups after 4/8/12 weeks with relevant content.
Photo auto-tagging
Incoming images are assigned to the customer and site — including storage im CRM.
What we actually build for Roofers.
- Storm mode template with structured capture
- Nurturing sequences for open quotes
- Photo upload with CRM mapping
- Insurance PDF export on demand
Questions Roofers businesses often ask.
Do photo uploads work with 30+ images?
Yes. Superchat accepts multiple images per conversation. We bundle them as a PDF and attach to the job im CRM.
Can I loop in insurance surveyors directly?
No, Superchat is not a multi-user conference. But we can automatically send PDF exports to surveyor emails.
30-minute check for Roofers businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.