Repair update via photo — before the customer calls.
Independent auto repair shops have two challenges: booking appointments and communicating repair status. We automate both in Superchat.
Three pain points we hear every day.
Appointment scheduling by phone
10 calls per day, 3 minutes each. That's 150 hours per year just for the phone.
"When will my car be ready?" as standard question
Customers call to check — even before you've started.
Quote approval delays work
You find new defects during inspection — the customer must approve but doesn't reply.
How we solve it with Superchat.
Appointment booking bot
Customer says "appointment for inspection", bot replies with 3 free slots, selection by click.
Photo update on start
As soon as your technician takes in the vehicle: automatic photo + "we're starting".
Quote with approval button
Customer gets a photo of the defect + estimated cost + "Yes, repair" / "No, just agreed".
What we actually build for Auto repair.
- Appointment booking bot with calendar connection
- Intake photo automatic on start
- Quote template with approval button
- Pickup reminder after completion
- Optional: DMS connection (CARE, InFlow)
Questions Auto repair businesses often ask.
Can I connect my DMS?
Yes, CARE, InFlow, WerkstattPlaner — the common DMS have APIs, we connect them to the job in Superchat.
Do customers get invoices via WhatsApp?
Yes, as PDF attachment, as soon as the invoice is approved in accounting.
What about inspection reminders?
Automatic WhatsApp message 4 weeks before inspection due date, with a direct appointment offer.
30-minute check for Auto repair businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.