From "do you have the 14th free?" to a quote in one hour.
Catering enquiries are complex: guest count, menu, allergens, location, time. We let Superchat handle first qualification, so you only write quotes for qualified leads.
Three pain points we hear every day.
Enquiries without basis
"What does catering for 50 people cost?" — without location, menu, time. Not answerable.
Weekend peaks overloaded
Friday afternoon: 20 enquiries for Saturday. You can't keep up.
Allergens & special requests unstructured
Vegan, gluten-free, nuts — details only become clear right before the event.
How we solve it with Superchat.
Structured enquiry
Bot asks: headcount, date, place, budget, style (buffet / sit-down / finger food), allergens. At the end you have everything for a quote.
Availability bot
Bot checks calendar → "Yes, 14 June free" or "booked, alternative dates: ...". No back-and-forth.
Allergen documentation
Separate capture per guest (if relevant) with export to the kitchen.
What we actually build for Catering & Events.
- Structured event enquiry flow
- Availability check in calendar
- Allergen documentation per guest
- Menu variants retrievable by keyword
- Pre-event reminder 48h before
Questions Catering & Events businesses often ask.
How does a catering calendar integrate?
Google Calendar, Office365, Cal.com or a dedicated catering software (e.g. Plateron, Caterease).
Can I auto-generate quote PDFs?
With an CRM template, yes — from the structured enquiry a quote is prepared that only needs review and sending.
30-minute check for Catering & Events businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.