Photo proof after every job — complaint prevention included.
Commercial cleaning is a trust business. Superchat delivers photo proof after every job, bundles complaints with structured root-cause capture and coordinates site rotation.
Three pain points we hear every day.
Customer doubts work was done
"Was it cleaned today?" — you must call the staff member on break.
Complaints fragmented
Complaint by phone, photo by mail, feedback by SMS — chaotic.
Site rotation hard to steer
Staff goes to the wrong site, customer is angry, you find out too late.
How we solve it with Superchat.
Proof-of-job photo
Staff sends 3 photos after completion → automatically to customer + in job management.
Complaint ticket
Customer types "problem" → bot asks structurally (where? what? photo?) → ticket in CRM, escalation to team lead.
Site rotation check-in
Staff checks in before the job with "start [site ID]" → Superchat validates and confirms. Wrong site prevented.
What we actually build for Commercial cleaning.
- Photo proof flow for staff
- Complaint ticket system
- Site rotation check-in
- Monthly reporting to client
- clean.plan or CleanManager integration
Questions Commercial cleaning businesses often ask.
Photo GDPR in cleaning context?
Photos of cleaned results (clean floor, empty bin) are unproblematic. Only people must not be recognisable.
Which branch software?
clean.plan, CleanManager, Optiset — the common German commercial-cleaning systems have APIs or exports.
30-minute check for Commercial cleaning businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.