Your stylist leaves — and your clients stay.
When appointment enquiries go to your stylists' private phones, they walk out with them when the stylist leaves. Superchat brings communication back to the salon — GDPR-compliant, with team inbox and booking integration.
Three pain points we hear every day.
Client relationship on private phones
Regular clients are bound to the stylist, not the salon.
No-shows without reminders
A 10–15% no-show rate costs you €500–800 per stylist per month.
No systematic Google reviews
You know how important reviews are — but no one dares ask.
How we solve it with Superchat.
Salon WhatsApp number
A GDPR-compliant number for the whole salon that all stylists reply through.
Reminder 24h + 2h before appointment
Automatic, friendly, with cancel button. Reduces no-show rate by up to 60%.
Review bot 2h after appointment
Automatic Google review request right after the appointment — when the look is still fresh.
What we actually build for Hair salon.
- Salon WhatsApp number (GDPR)
- Treatwell / Phorest / Shore integration
- Reminder 24h + 2h before appointment
- Google review request 2h after
- Regular client reactivation after 8 weeks
Questions Hair salon businesses often ask.
Which booking systems can be connected?
Treatwell, Phorest, Shore, timify, Calenso. The integration uses the providers' existing APIs.
Can my stylists chat "personally" with clients?
Yes — but all replies run through the salon number, with each stylist's signature. The client knows who they're talking to, and the conversation stays in the salon.
What about Meta fees?
For an average salon, €40–100 per month in conversation fees — depending on volume. Template messages (e.g. reminders) are cheaper than support chats.
30-minute check for Hair salon businesses.
We review your current setup and tell you honestly whether Superchat fits, which flows bring the most value, and what it costs — including Meta fee clarification.